If you’d like a quote from us, the quickest way is to use our Quote form. Generally we will respond within 24 hours. If you’d prefer to send an email please make sure to attach your artwork and specify the garment type/colours that you require (along with a size breakdown – 10x Small, 15x Medium, etc).
Please note, we cannot provide quotes over the phone.
I will email an Invoice to you which has payment links. Payment can be made online by Paypal or Stripe. Alternatively you can pay by Bank Transfer. If you want to pay by cash, I will arrange this with you.
Our standard turnaround time is 7 – 10 business days. This is based on when payment is made.
We take payments in advance of printing your order. Lead times begin at receipt of payment.
Prompt payment will ensure the fastest possible lead times.
Most poplular brands we use are the standard ASCOLOUR block t-shirts, Awdis for hoodies.and for organic Stanley & Stella. We print on dozens of different garment brands, too many to list. If you’ve got something in mind, just drop us an email and we’ll see what we can do!
Adult sizes generally range from Small-2XL and you can order any combination you like. Some brands have X-Small and 3, 4 and 5-XL sizes in certain colours. You can mix colours, at no extra cost but it is dependent on quantities.
No, we are not VAT registered.
- To produce the best possible print, we prefer artwork to be submitted in a Vector format (.ai, .eps, .svg). With Vector artwork we are able resize your artwork to any needed size while preserving image quality.
- If Vector artwork isn’t available, we may be able to work with Raster files (.jpeg, .png) or Layered (.psd, .tiff) files, depending on the resolution.
- If artwork is not to spec, We can recreate your artwork and an art pre fee will be applied.
- Please refer to our Art Guidelines for more info.
Minimum order is 10 pieces. We would recommend getting 20 as you will save a bit of money.You can split this up between sizes, garment colours types, as long as ink colour(s)/print locations stay the same across all garments.
We use a bunch of different inks!including plastisol from international coatings and water based from magna colours inks.contact us for more info regarding inks
Due to the extensive setup process screen printing requires we cannot offer samples because they slow down our production of other jobs. If you’d like to see samples you can see our portfolio or come into our studio and see some of the examples we’ve printed to get an idea of our work.
maximum standard screen size is 305mm wide X 380mm long
We can discuss any numbering and name requirements with you at the time of ordering. It will be done with either heat transfer vinyl or dtf transfers to achieve what you need
Yes, we offer a whole range of finishing services including re-labelling, neck tag printing, folding and bagging. Have a look at our finishing services section or email us for more details. Customers usually supply their own labels but we can source these for you if you’d prefer.
We generally recommend these guidelines for garment care:
- Wash on low heat 30 degree, cool wash
- Wash garment turned inside out
- Avoid washing t-shirts with items that have zips
- Avoid drying in long periods of direct sunlight
- Do not add bleach to the wash
- Hang dry
The instructions above should help the garments last longer and avoid damage.
In the event you’re unhappy with what you have received, you should inform Parallel Prints immediately and in writing via email within 3 days of receipt of the goods. Please describe the fault with your order – photos can be extremely helpful. On agreement with Parallel Prints, you should return the order or faulty items to us at the address below. If a fault is already clear, we may offer to collect the parcel.
If we are responsible for a fault, we will offer to either refund or credit the items. However if there are more than 10 faulty items in your order, we will offer a reprint. If a fault is found and you arranged the return yourself, we will also refund the delivery cost. This does not affect your statutory rights as a consumer. Customised goods cannot be returned or exchanged due to incorrect fitting, or if goods have been worn or washed.
Cost will depend on your needs, as prices will vary depending on volume / weight / distance of travel and urgency of delivery.